3.2. How can Carer’s Centres Help? (Preview)

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Carers’ centres are usually independent charities that provide tailored support to help carers balance the demands of a caring role. They offer information, advice and practical support for carers in their local area either by telephone, drop-in or outreach services.

When you contact your local carer centre you will have the opportunity to talk through your concerns with a support worker. Some people find it hard to open up about their problems, but these conversations help you to have more self-awareness about your own needs and feelings, and help the support worker to advise you of your options so you can make an informed decision that is right for you.

Your local carer centre can help with:
– Benefits advice
– Help to complete your Carer’s Assessment form
– Support or liaising with social care services
– Information about respite and support services (short break from caring)
– Emotional support or refer you to specialist counselling services
– Training e.g. about your rights, challenges of a caring role, how to deal with stress, nutrition, dementia
– Understanding your rights
– Preparing to talk with your line manager about your caring role e.g. helping you to recognise your needs, find out your options, thinking about how to reach an agreement with your employer, writing a formal request.

Back to: 3. Support for Working Carers